Frequently Asked Questions.
Who is Smartweb?
Find details about us
How do I sign up ?
Choose Your plan
Click on the ORDER NOW button to
complete your purchase. Shortly after, we will contact you with
details how to Ftp-upload
pages, files, images and how to access Your Control Panel. Your site
will be online within 24 hours.
Do you offer password protected
Yes, we do.
What is your spam and bulk e-mail policy?
No bulk e-mail or spam, please.
Do you use FrontPage Extensions?
Yes, we do. They are accessible via Your Personal Control Panel.
What kind of servers are you using?
We use the latest versions of Unix/
NT servers and update them whenever upgrades are available.
Do you offer 24/7 technical support?
us anytime for technical support or other queries regarding
your hosting account. Your Control Panel is provided free of charge
and on an as-is basis.
How can I simplify the payment process?
We offer convenient yearly payments by credit card, cheque or
direct bank deposit.
Can I upgrade?
Upgrades and custom made solutions are available.
us for details.
Are there any hidden fees?
There are no hidden fees, just the costs as shown here
How long have you been in business?
We are here since 1996.
Do you offer e-commerce and shopping cart programs?
Yes we do, find details here.
How can I contact Smartweb to answer more questions?
us and we will reply within 24 hours.